Virtual Team That Thrives on Your Success
If you are looking for an agency to help you create a remarkable presence online, you’ve come to the right place. We can help you take your business to the next level.
We are a dedicated team of 15 full-time and part-time virtual assistants with over 10 years of experience in real estate, revenue cycle management, legal, and eCommerce industries. We help businesses and professionals grow by providing reliable and efficient remote support.
Mission.
Mission.
Our mission is to empower businesses across real estate, revenue cycle management, legal, eCommerce, and other industries with reliable, efficient, and professional virtual assistance, enabling them to streamline operations, enhance productivity, and focus on what matters most, growth and client satisfaction.
Vision.
Vision.
Our vision is to become one of the leading virtual assistant agencies, delivering exceptional and tailored remote services that enhance our clients’ productivity and strengthen their business operations.
About Us
We are a team of 15 experts with over 10 years of experience in real estate assistance, cold calling, medical coding, data entry, marketing, and research to help grow businesses.
If you are looking for the best real estate virtual assistant, cold caller, medical coder, transcriptionist, and marketing services to grow your business online, we are here to help. We are a team of experts with extensive experience in real estate, revenue cycle management, development, and marketing, and we’ll guide you every step of the way.
Our Core Values
Abhijit Sikdar, Founder – Top-Notch Virtual Helpdesk
Abhijit has been active in the BPO sector since 2017 as a dedicated full-time freelancer. He brings expertise in real estate lead generation, research, marketing, business development, team lead, administrative support, content create, back-office management, and various other roles. Through his highly dedicated performance, clients consistently encouraged him to become independent, help others grow alongside him, and bring diverse ideas together under one vision.
Inspired by this encouragement, Abhijit founded Top-Notch Virtual Helpdesk with the mission of creating job opportunities for individuals seeking better career prospects and helping the clients to solve their problems. His ultimate goal is to build the BPO into a hub of opportunity for the next generation of talented professionals and big dreamers over the coming years.
He is a well-organized professional who fosters strong relationships with clients by delivering high-quality work. He has consistently demonstrated dedication and commitment to the organization through his efficient management and hard work. His primary role is to find the clients and build relation with them and assign their projects to the most suitable team members and monitor their work.
Over the past 8 – 9 years, Abhijit has continuously developed and enhanced his skill set, enabling him to support colleagues and inspire clients through his growth and outstanding work and creative thinking.
He believes in “Leadership is not about being in charge. Leadership is about taking care of those in your charge.”
When you believe in our work, it is our responsibility to give our best effort and elevate your business to a top-notch position in the marketplace.
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Lucy Davies, CEO – Top-Notch Virtual Helpdesk
After graduating from MUC Women’s College, Burdwan in 2012 with a degree in Arts, she began her career in the IT sector, working in a BPO (voice process) in Durgapur in 2013. She later moved to Kolkata and eventually settled in her hometown, Burdwan, where she worked for 7 years in non-voice BPO roles as an executive freelancer.
She is highly skilled in marketing, presentations, client meetings, back-office support, and more, truly an all-rounder and a virtual entrepreneur. Creative, career-oriented, and practical, she is always eager to learn, try new things, and take on challenges. Her professional attitude, efficiency, and dedication to hard work define her approach. She doesn’t believe in perfection; as she puts it, “No one is perfect, but we can always make things better.”
Abhijit and Lucy were co-workers at a BPO. After both left their jobs, they came up with the idea to start their own BPO. She now hires unemployed young talents and tech-savvy individuals who are eager for an opportunity to chase their dreams. Because she believes without a dream you cannot go anywhere, she believes “Big Dreamers Bring Changes and Hard Workers Create A History”. Top-Notch Virtual Helpdesk is the place of teamwork, dream work.
Why Choose Us?
Why Choose Us?
✍ Industry-Specific Expertise
Our team includes experienced professionals with deep knowledge in real estate, healthcare RCM, finance, solar industry, and legal support — ensuring your tasks are handled with precision and compliance.
✍ Cost-Effective Solutions
Save up to 70% compared to in-house staffing without compromising on quality. Our services are designed to maximize your ROI.
✍ Time Zone Compatibility
We offer 24/7 support with team members available across multiple time zones to match your business hours.
✍ Proven Track Record
We’ve helped clients increase productivity, reduce overhead costs, and focus on what they do best — running their business.
✍ Fast Internet
All our virtual assistants are equipped with high-speed internet to ensure uninterrupted communication and smooth workflow at all times.
✍ Data Security & Compliance
We adhere to strict confidentiality standards and compliance protocols.
✍ Trained & Vetted Professionals
All our virtual assistants undergo a rigorous selection and training process to ensure top-tier performance and reliability.
✍ Customized Service Plans
Get tailored solutions based on your specific business goals — whether it’s lead generation, claims processing, cold calling, contract review, or admin tasks.
✍ Hourly or Monthly Contracts
Choose the flexibility that suits your workflow, whether you need short-term hourly assistance or a consistent monthly engagement.
✍ Hire an Individual or a Team
Whether you need one dedicated virtual assistant or a full team to manage your operations, we provide the right talent to match your business goals.
✍ Fast Onboarding
Our streamlined onboarding process ensures you’re up and running with your dedicated assistant in no time.
✍ Seamless Communication
Stay in control with regular updates, real-time collaboration tools, and dedicated managers, team leaders, team members for smooth coordination.
How can we help you?
How can we help you?
Real Estate Assistance
✍️ Mobile Home and RV Park, Commercial, Agriculture, Multifamily, Self-Storage, Business, Vacant Land, Single Family
(1. Cash Buyer Lead 2. Off-Market 3. Probate 4. Pre-Foreclosure 5. Foreclosure 6. Tax Delinquent 7. Judgment 8. Absentee 9. Eviction 10. Expired 11. Obituary 12. Bankruptcy 13. Short Sale 14. Sheriff’s Sale 15. Driving for Dollars, etc.) Property Search and List Building
✍️ Real Estate Research ✍️ Property Tax Record Pull ✍️ Scraping Leads from MLS, Craigslist, and County Websites ✍️ Property CAD Search
✍️ Property Deed Pull ✍️ Skip Tracing (Pulling property owner’s contact information through idiCORE, Spokeo, LexisNexis, BeenVerified, Kind Skip Tracing, BatchLeads, TransUnion, etc.)✍️ Email Marketing (Constant Contact, Mailchimp, GoHighLevel, FollowUpBoss, etc.)
✍️ Text Campaigns (Launch Control, BatchDialer, Lead Sherpa, etc.)
✍️ PropStream, HAR, RentReady, DoorLoop, Carrot, Monday, BatchLeads, REsimpli, Asana, Podio, Dynamics 365, Bright MLS, Heartland MLS, Prospect CRM, Remine, Follow Up Boss, Bill4Time, Authentisign, and DocuSign Management
✍️ Social Media Advertising, Marketing, and Scraping Information from Social Media Platforms
✍️ MLS Listing ✍️ Property Appraisal ✍️ Real Estate Comparables or Comps ✍️ Creating Real Estate Purchase Agreements, Assignments, Addendums, Double Closing Agreements ✍️ Administrative Work
✍️ Motivated Lead Generation Through Cold Calling, SMS Responding or Campaign/Emailing, and Appointment Setup etc.
Revenue Cycle Management and Medical Assistance
✍️ Medical Coding ✍️ Medical Billing ✍️ Medical Transcription ✍️ AME and QME Report Creation ✍️ Converting Audio and Video Files into Text and Word Documents ✍️ Medical Data Entry (Updating spreadsheets, medical records, claim forms, uploading documents to portals or EMRs etc.) ✍️ Medical Documentation Review ✍️ Medical Web Research ✍️ Medical Scrubbing ✍️ Charge Entry ✍️ Claims Submission ✍️ EHR / Practice Management System Support ✍️ Data Migration & System Implementation ✍️ Patient Registration & Demographics Entry ✍️ Insurance Eligibility & Verification ✍️ Medical Document Management ✍️ Medical Calling etc.
Law Firm Assistance
✍️ Legal Drafting ✍️ CRM and Mailcalls Management ✍️ Data Entry and Typing Related Work ✍️ Quality Control etc.
What Else We Do
✍️ Data Entry ✍️ Data Transcription ✍️ Data Processing ✍️ Data Conversion ✍️ Web Research ✍️ Web Scraping ✍️ Database Management ✍️ Product Entries ✍️ WordPress Website Design and Hosting ✍️ Finding Companies’ and People’s Email and Phone Number and Social Media Link etc.
Clients We Worked With
What Our Clients Say
Have a Project on Mind?
We can help you bring your ideas to life. Let’s talk about what we can do and raise together.
Let us together build a flourishing business
When connected with us, you aren’t growing your business alone. We have your back and put in our best to contribute to the growth of your entire team and organization. So, if you are looking for the right team that’ll help you grow your business and bring in more revenue, we are right here!
Highly Motivated Team with Innovative Ideas
Highly Motivated Team with Innovative Ideas
We love what we do and therefore come up with the best possible solutions to help you set and grow online quickly. We are your trusted partners you can count on.
We are here to help!
We are here to help!
Contact Us
Tantipara, Kanchannagar
Purba Bardhaman, PIN – 713102
Phone: +91 9614531270 Ext.: +91 8145500426
Email: topnotchvirtualhelpdesk@gmail.com